Kitchen screen for Room Orders

Created by Nuša Prejac, Modified on Tue, 2 Dec at 11:28 AM by Nuša Prejac

The In-room dining feature in Flexkeeping allows hotels to manage, track, and automate guest dining orders directly through the app. It provides full visibility for hotel teams — from order creation to delivery — ensuring smooth coordination between room service, kitchen, and front-of-house departments.

In the Kitchen View, the kitchen team manages incoming orders:

1. When they start preparing the order, they press Pick up.
 This notifies the service team that the order is being prepared.



2. Once the order is ready, the kitchen presses Submitted, meaning it’s ready for delivery.



Kitchen view highlights

  • Optimized for touch screens for easier use in kitchen environments.

  • Displays Pick up and Completed statuses for better tracking.

  • Custom printer configurations are supported for:

    • Item list layout

    • Space configuration

    • Integration export printers

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