The status import page serves as a solution for properties that don't have an option to integrate their PMS system with Flexkeeping. On this page, the users have the ability to manually modify cleanliness and reservation statuses for each room.
To access this page, navigate to the HK Management - Status Import.
The following changes can be made:
Cleanliness status: click on the room number to change the status from dirty to inspected or vice versa.
Reservation status: to change the reservation status select from the following options:
D for departure
S for stayover and
E for empty
Adding attributes: you can add or remove the attributes by clicking on the left side of the room button and the list of the following attributes will be displayed:
Due in
Change Linen
Checked Out
OOS - out of order
For check
Guest declined cleaning
DND - do not disturb
Guest in space
Assign Turndown and
Turndown completed
Once the statuses have been modified, make sure to click on the Save Changes button.
Please note that this menu will be added during the onboarding process and that it is only accessible on the web
The morning status import
For properties that prefer not to make manual changes of the rooms one by one, there is an alternative option to update them by importing the reservation data into Flexkeeping via an Excel spreadsheet. To learn more, please get in touch with your onboarding specialist or reach out to our support team.
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